Troubleshooting

14 articles in this collection
Written by Rebah Wheeling CEO, Rebah Wheeling, and Jason Saunders

Xactware forms for IA Firms to sign

Adjusters can email their IA Firms or carriers requesting they sign the new Xactware required forms in order to have the notes update.
Written by Rebah Wheeling CEO
Updated over a week ago

Link Sent - Scheduling via text to insureds

We now offer secure links for homeowners to schedule their appts
Written by Rebah Wheeling
Updated over a week ago

Update your deployment address

The routing inside Schedule It works best when....
Written by Rebah Wheeling CEO
Updated over a week ago

How to sign up for Schedule It

Get signed up for Schedule It today
Written by Rebah Wheeling CEO
Updated over a week ago

How to become an adjuster?

Here is some information to get you started!
Written by Rebah Wheeling CEO
Updated over a week ago

Insureds Number to Call Back

This is the number you put on your voicemail to tell the insureds to call us to schedule your claims.
Written by Rebah Wheeling CEO
Updated over a week ago

What questions are used on Flood Claims?

Here are the questions that we ask and the contact notes that go into XactAnalysis
Written by Rebah Wheeling CEO
Updated over a week ago

Turn ON XactAnalysis connection with Schedule It

Your claims will only automatically come into Schedule It with your XactAnalysis turned on
Written by Rebah Wheeling CEO
Updated over a week ago

Turn off XactAnalysis Integration for Schedule It

Performing these simple steps will turn off your integration between XactAnalysis and Schedule It.
Written by Jason Saunders
Updated over a week ago

How do I route claims?

Written by Rebah Wheeling
Updated over a week ago

Do the status colors have any significance?

Written by Rebah Wheeling
Updated over a week ago

What questions do we use for Hurricane claims?

Here are the questions and what will print in the contact note templates. (Confidential - Property of Schedule It, LLC)
Written by Rebah Wheeling CEO
Updated over a week ago

An appointment appears in the appointment list, but not on the schedule.

Written by Rebah Wheeling
Updated over a week ago

How do I take a screenshot?

Written by Rebah Wheeling
Updated over a week ago